Hello Bruce,
we really appreciate that you take your time to provide us your feedback and we sincerely apologize that there is a size issue with your purchase.
To make sure customers receive the right size we manually measure each bracelet along with other quality checks before dispatch.
As customer satisfaction is our top priority, we have reached out via e-mail to solve the size issue for you. We totally understand that the right size of your bracelet is key for a comfortable fit and so we are happy to help you with an exchange.
Kind regards,
Your Rianrix team